Returns

Returns

We hope you love our products just as much as we do. However, if for any reason you are not happy with your purchase please do get in touch through info@etherealskin.co.uk. We are happy to offer a refund, exchange or replacement provided you request this within 14 days of receiving your product.

Please note we reserve the right to refuse an exchange or refund on heavily used products.
 

Faulty Items

If you find that there is something wrong with your item/s please get in touch through info@ethereal.co.uk stating the defect so that we can investigate and make sure other items aren’t affected. If your item is genuinely faulty we are happy to issue a refund or exchange. 

Please note we reserve the right to refuse an exchange or refund on heavily used products.